EduShieldID
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Terms of Service

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These Terms of Service ("Terms") govern access to and use of EduShieldID's identity verification and financial-aid eligibility platform (the "Service"), provided by [Company Legal Name] ("EduShieldID," "we," "us"). By creating an account, accessing the school administration portal, or completing a verification as a student, you agree to these Terms. If you are using the Service on behalf of an Institution, you represent that you have authority to bind that Institution.

1. Who These Terms Cover

The Service is used by two categories of users:

  • Institutions: schools, colleges, universities, and their staff, who use the school portal to configure verification workflows, review roster matches, and approve or deny verification and financial-aid eligibility requests.
  • Students: individuals who submit identity documents and complete liveness verification at the request of an Institution.

2. The Verification Service

EduShieldID verifies student identity through document capture, liveness detection, and OCR analysis (via our provider, Persona, and related tooling), matches the result against roster data supplied by the Institution, and applies automated fraud-risk scoring. The Institution's administrators, not EduShieldID, make the final decision to approve or deny a verification or eligibility determination. EduShieldID provides the tooling and data; it does not make enrollment, admissions, or financial-aid decisions on an Institution's behalf.

3. Accounts and Eligibility

You must provide accurate, current information when creating an account and keep your login credentials confidential. You are responsible for activity that occurs under your account. Institutions are responsible for the accounts of their administrators and for ensuring those administrators are authorized to handle student data under FERPA and the Institution's own policies.

4. Acceptable Use

You agree not to:

  • Submit false, altered, or another person's identity documents.
  • Attempt to bypass, spoof, or interfere with liveness detection or fraud-scoring mechanisms.
  • Access, scrape, or export data outside the scope of your authorized role.
  • Use the Service to make eligibility, enrollment, or financial-aid decisions unrelated to legitimate educational purposes.
  • Reverse-engineer, probe, or attempt to circumvent the security of the Service.

5. Institution Responsibilities

Institutions are responsible for: (a) having a lawful basis, consistent with FERPA and applicable state law, to collect and share student data with EduShieldID; (b) providing accurate roster and eligibility data for matching; (c) reviewing verification and fraud-risk outputs before acting on them; and (d) promptly notifying EduShieldID of any suspected unauthorized access to their administrator accounts.

6. Fees and Billing

Institutions pay fees according to the order form or subscription plan agreed with EduShieldID. Fees are billed on a recurring basis and are non-refundable except as required by law or expressly agreed in writing. Late payments may result in suspension of an Institution's access to the Service.

7. Intellectual Property

EduShieldID retains all rights, title, and interest in the Service, including its software, verification workflows, fraud-scoring models, and branding. These Terms do not grant you any rights to our intellectual property beyond the limited right to use the Service as intended.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available." Identity verification and fraud-scoring results are provided as decision-support tools; EduShieldID does not guarantee that any verification outcome, fraud score, or roster match is error-free, and Institutions remain responsible for their own enrollment, admissions, and financial-aid decisions. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, EduShieldID will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or goodwill, arising from use of the Service. Our aggregate liability for any claim relating to the Service will not exceed the fees paid by the relevant Institution in the twelve (12) months preceding the claim.

10. Termination

We may suspend or terminate access to the Service for any account that violates these Terms, poses a security risk, or upon expiration or termination of an Institution's subscription agreement. Institutions may terminate their subscription as set out in their order form. Certain records may be retained after termination as required by our data-retention obligations or applicable law.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated to Institution administrators in advance of taking effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of [State/Jurisdiction], without regard to its conflict-of-laws principles, unless a separate signed agreement with an Institution specifies otherwise.

13. Contact Us

Questions about these Terms can be directed to legal@[yourdomain].com.

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